Build Trust and Drive Sales with Effective Review Management
In today’s digital landscape, online reviews significantly impact consumer trust and purchasing decisions. A strong review strategy can help your franchise build a positive online reputation, increase customer loyalty, and drive more conversions. We specialize in developing comprehensive review strategies that focus on generating positive feedback, addressing concerns, and optimizing your franchise’s online presence across multiple platforms.
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Our Services
Crafting a Winning Review Strategy for Your Franchise
We’ll create a customized review strategy for your franchise, blending proactive and reactive approaches. We focus on driving positive reviews, addressing negative feedback promptly, and managing customer perceptions—helping your franchise build a trustworthy online reputation that attracts and retains customers.
Responses to Every Review
We respond to ALL of your Google, Yelp, and
Facebook Reviews (we set up access during your
onboarding) Real live people, responding to your
reviews making sure that someone didn’t slip in a
5 star and write negative comments about your
business.
Monthly Reporting
Monthly report sent to your key decision makers
Voice of the Customer
We utilize Keywords that people search for when
responding to 5 Star reviews. We avoid using
Keywords when we respond to 1-3 star reviews.
Identify positive keywords that are used often in
reviews. This includes employee names. This also
aids in letting you know if you have an employee
that is routinely receiving negative reviews.
Comparative Analysis
Multiple locations rankings. When managing
marketing for O2 Fitness I used to tell the
managers to reach a goal of 5 Star reviews per
month to receive additional advertising dollars
Competitor Analysis
We can identify if your competitors averages
and if they are focusing on reviews.
Listing Management
Optimize your franchise’s online presence by ensuring accurate, consistent, and up-to-date information across all major listing platforms, boosting visibility and driving more local customers to your business.
Ready to develop a review strategy that enhances your franchise’s online reputation?
Let’s work together to craft a proactive, results-driven review strategy that boosts trust, visibility, and customer loyalty for your franchise.